Your pattern will list the yarn by weight or length. Compare it with the weight and length shown on this page, and round up to the next ball. It is always safer to have one ball extra than to run short halfway.

Use the hook or needle size suggested for this yarn on this page (it is also printed on the ball band). Go a size up for a looser, softer fabric, or a size down for a firmer one.

We photograph every shade in natural light, but screens show colours differently, so expect a slight difference. Shades can also vary a little between dye batches, so buy all the yarn for one project in a single order.

Shipping is free on orders of Rs. 2,000 and above, and a flat Rs. 100 below that. Orders are dispatched within 24 hours (except Sundays and public holidays) and usually arrive in 3 to 14 working days, depending on your location. Tracking details come to you by email and SMS.

Pay securely online by UPI, credit or debit card, net banking or wallet. Every payment option available for your order is shown at checkout.

Yes, within 7 days of delivery, as long as it is unused and unopened with the ball band intact. Yarn that has been wound, cut or worked with cannot be returned. Email admin@woollenhouse.in with your order number before sending anything back. Read the full return policy.

Tell us within 48 hours of delivery with an unboxing video and photos, and we will put it right at our cost.

Not yet. We currently ship within India only.

Yes. Tell us what you need on our bulk orders page and we will send you a quote.